# Common questions

> Quick answers about campaigns, report results, locations, and the new platform.

Canonical: https://docs.georanker.com/docs/georanker-faq

## Which report should I start with?

Use [Rank Tracker](https://docs.georanker.com/docs/ranktracker) to check your site's positions. Use [Keyword Research](https://docs.georanker.com/docs/keyword-suggestions-1) when you need terms to target. The [report chooser guide](https://docs.georanker.com/docs/what-is-georanker) covers the other tools.

## Why are my results different from a manual search?

Check the report's keyword, engine, location, device, and collection time. A different combination can return different results. Use the same configuration when comparing reports.

## Does a missing position mean the page is not indexed?

No. It means the report did not show a matched position in its captured results. Check the target domain or URL, result depth, report status, and location before drawing a conclusion.

## Can I switch a desktop rank report to mobile?

Create a separate mobile report with the same keywords and locations. A disabled device control in an existing report does not collect data for another device. [See desktop and mobile tracking](https://docs.georanker.com/docs/mobile-rank-tracking).

## Where are credits and limits shown?

Open **Settings**, then **Plan & usage**. Use the values shown for your account instead of older plan tables. [Understand usage](https://docs.georanker.com/docs/credits).

## Where are the API docs?

The [API reference and playground](https://docs.georanker.com/reference) is separate from these platform guides.

## Do all old SEO App features work in the new platform?

Availability differs. New [citation scans](https://docs.georanker.com/docs/citations-1) are marked Coming Soon. Check the relevant guide before following an old screenshot or workflow.